— After launch

Launch is not the finish line.

v1 ships · v2 begins

The first version gets a working AI system into the business. Once people start using it, the real opportunities and gaps show up in ways no plan could predict.

Managed AI gives clients a defined way to keep improving the system after launch, without restarting a project every time something needs to change.

What Managed AI is

A monthly team for the systems we build.

Managed AI is a defined monthly development and support agreement for the AI systems, apps, websites, workflows, agents, and tools we build with you.

Instead of starting a new project every time something needs to change, we keep a monthly scope open for improvements, fixes, new workflows, user feedback, and ongoing development.

This is not outsourced AI leadership. It is not a loose advisory retainer. It is a way to keep useful systems improving after they are live.

What the monthly scope covers

Improve, extend, support, and manage the backlog.

Each month, we agree on the highest-value work inside a defined scope. The work changes as the system, users, and business needs evolve.

01

Improve what is live

Fix issues, refine the interface, tune AI behavior, and make the system easier to use based on real feedback.

02

Extend the system

Add new workflows, automations, agents, pages, screens, integrations, or features as new opportunities emerge.

03

Support the users

Help teams use what has been built, answer questions, resolve friction, and keep the system moving.

04

Manage the backlog

Maintain a shared list of improvements, prioritize what matters, and agree on what gets done within the monthly scope.

What it can apply to

The systems we build do not stand still.

Managed AI applies to the things we build with you: software, websites, workflows, agents, automations, GPTs, integrations, and internal tools.

01

Software and internal apps

Custom systems, dashboards, portals, and internal tools that need ongoing improvement.

02

Websites and digital experiences

AI-enabled websites, conversion flows, content tools, and customer-facing experiences.

03

Agents, GPTs, and assistants

AI tools that retrieve, draft, route, answer, summarize, or support work inside the business.

04

Workflows and integrations

Automations, data flows, system connections, and business processes that need to evolve over time.

Monthly rhythm

How the rhythm works each month.

Less process, more clarity on what is getting worked on and why.

01

Review

We look at usage, feedback, issues, and new opportunities from the live system.

Listen
02

Prioritize

We agree on the most valuable fixes, changes, or additions for the month.

Decide
03

Improve

Our team builds, tests, and releases updates within the defined scope.

Build
04

Extend

As the system proves value, we add new workflows, features, and integrations.

Grow
Outputs

What you get each month.

A clear way to improve live AI systems without turning every change into a new project.

Defined monthly scope.

The work for the month is agreed up front and visible to both teams.

Prioritized backlog.

A shared list of fixes, improvements, and ideas, ordered by value.

Development and support.

Updates, fixes, refinements, and support for the systems we built.

New workflows and enhancements.

Additional capability added as users find better ways to use the system.

A team that knows the context.

The people, architecture, trade-offs, and decisions stay connected.

Continuity

Built to continue.

Managed AI works best when it follows a system we helped design and build. The same team understands the architecture, workflow, users, and decisions behind it. That continuity lets us move faster and improve without starting from zero.

Phase 01

Build

The system is designed, built, and put into use.

Phase 02 — current

Managed AI

The same team keeps improving it, month over month.

This is not a handoff. It is an ongoing relationship with the work.

Common questions

Questions, answered.

Practical questions clients tend to ask before they engage.

Q · 01Is Managed AI required after a build?
No. Some clients prefer a clean handoff at launch. Managed AI is for clients who want the same team to stay close to the system as it evolves.
Q · 02What does the monthly scope include?
The scope is defined together each month. Depending on the system, it may include fixes, refinements, new workflows, support, or optimization.
Q · 03What happens if we want to stop?
Engagements can end. Ownership, access, and handoff are clear from the start, so clients understand what they own and how the system can continue.
Talk to us

Want to keep improving what you’ve built?

Let’s talk through the system, the backlog, and whether an ongoing improvement model fits.